This is an integrated Report which includes the Civil Financial Statement laid out using the EEC format and the triple bottom line reporting system typical of sustainability statements. Integration does not only mean issuing the two documents at the same time, it means connecting all the information. This allows us to understand the relation between strategic objectives and the capacity to create and maintain value over time, keeping in mind external factors that may influence the company such as risks, and the relationship between the company and all the stakeholders.
The lay-out and structure of this Financial Statement maintains the organisation per issue which has characterized the Statements of the previous years. Each chapter represents a significant issue for which we report on the performances in relation to the financial, social and environmental aspects. The issues were identified through exchanges with stakeholders, carried out over the last ten years. In the meanwhile, maintaining an ongoing evolution in the approach, the report conforms to version G4 of the GRI guide lines (Global Reporting Initiative).
The setup of this present Statement confirms its issue by issue listing which has also been characteristic of the Financial statements of past years.
In practice, each chapter represents an instance or relevant argument that reports financial and environmental performance identified through open dialogues for comparisons with stakeholders, which have taken place in the past ten years. The report follows Version 3.1 of the GRI (Global Reporting Initiative) guidelines, with the aim of moving into version G4 in the following year. Regarding the breadth of the reporting, for which the model GRI/G3 expects three different application levels qualified by the + sign in case of independent audit, Monnalisa fits into an A+ level. The contents and the method of reporting of the present Statement take into consideration the emerging aspects of the independent audit of the Annual Report, conducted by SGS. ISO26000 continues to be the schedule for the progressive identification of the most important topics for the stakeholders. The purpose is to reinforce sustainability initiatives with a greater scope of improvement. In particular, the report responds to the subject matters and priorities identified in clause 6 through the treatment of seven “core” issues (human rights, work practices, the environment, loyal operative practices, consumers, involvement and development of the community).
Each chapter represents an issue for which we report on the performances, in relation to the financial, social and environmental aspects. The issues were identified through exchanges with stakeholders, carried out over the last ten years.
This is an integrated, Report that includes the Civil Financial Statement laid out using the EEC format and the triple bottom line reporting system typical of sustainability statements.
Integration does not only mean issuing the two documents at the same time, in fact, all the information is connected. This allows us to understand the relation between strategic objectives and the capacity to create and maintain value over time, keeping in mind external factors that may influence the company such as risks, and the relationship between the company and all the stakeholders.
This Statement has extended and expanded the indicators according to the requirements indicated in Version 3.1 of the GRI (Global Reporting Initiative) guidelines, and we have already taken into consideration the requirements indicated in Version 4 issued in May 2013.
With reference to the extent of the report, the GRI/G3 model foresees three different levels of application that can be qualified + when the audit is independent (A+ in the case of Monnalisa). The reporting contents and method of this Report take into consideration the aspects that emerged during the independent audit of the Annual Report.
ISO26000 still is the schedule through which we can progressively identify the stakeholders’ main themes of interest with the aim of strengthening sustainability initiatives increasing the areas for improvement. The Report specifically deals with the themes and priorities identified under Clause 6, developing the seven core issues (human rights, labour practices, the environment, fair operating practices, consumer issues, community involvement and development).
Where necessary and/or significant the report includes Babalai and Jafin as well as Monnalisa SpA. It also includes a focus on Penta Service and Monnalisa&Co.
Each chapter represents an issue on which economic, social and environmental performances are reported. Each issue is identified through the exchanges with the stakeholders, occurred over the past ten years.
It is an integrated Report that includes the EU format of the Annual Report as well as the triple bottom line reporting characteristic of the sustainability Annual Report. However, integration goes beyond the simultaneous publication of the two documents, it includes real connectivity of all information. This allows understanding the relation between strategic aims and the capacity of creating and maintaining value over time, keeping in mind external factors that influence the company, including risks as well as relations the organisation has with various stakeholders.
Involving employees in talking about the important events that characterised the year continues. This confirms the fact that the Annual Report is “everyone’s” document, which includes recounting the daily work activities carried out by the employees themselves. Besides a real increase in the participation to the Annual Report, the contribution given by the collaborators has also made it easier to gather the necessary information and to analyse the contents more in depth.
Concerning the involvement of stakeholders, and following on of the improvement objectives noticed last year, this Annual Report contains the report of what resulted from the questionnaires filled out at both affiliated companies, Monnalisa&Co. and Penta Service, which are respectively the first customer and the first supplier to Monnalisa. What emerged from the survey, and what Monnalisa commits to carry out as its answer to the requests for improvement received, is reported in the “Communication and Involvement” section of this Statement (chapter 7).
In the same chapter and similarily, we present the involvement around the evaluation of last year’s Annual Report. Using a digital format questionnaire we asked the stakeholders’ opinion on the report in terms of usability, completeness of information, concreteness of reported aspects, credibility of the commitment stated and pleasantness of the document.
In line with past editions, we keep focusing on some specific contents.
• the connection between vision, mission and achieved results has been made more explicit
• the stakeholder client has been focused on through a specific description of the marketing process and a more specific focus where appropriate
• following the path to pinpoint and analyse risks, the chapter relative to stakeholders as objects/subjects of risks, contains specific boxes titled “Risk à porter” in which the risks and consequent measures adopted by the company to contain them are indicated
• In depth work was carried out, on environmental issues regarding emissions by creating further indicators (commuters), as well as improving the ones already in place and pin pointing direct, indirect and other indirect emissions. In the analysis, we followed the most accredited guidelines on the matter.
The reporting contents and method of this Annual Report take into consideration the aspects that emerged during the independent inspection of the Annual Report carried out in June 2011.
Where necessary and/or significant the report includes Babalai Srl, Jafin Spa as well as Monnalisa SpA. It also includes specific focus on Penta Service and Monnalisa&Co.