Shipping cost 5 € worldwide. Free for orders over 300 €. Free returns!

Extra 20% discount on OUTLET shoes of our FW18. Code: SHOES20

Shipping cost 5 € worldwide. Free for orders over 300 €. Free returns!

Extra 20% discount on OUTLET shoes of our FW18. Code: SHOES20

Payment Methods

The Customer may choose one of the following payments:

1. Credit card;
2. Pay Pal;
3. Bank transfer;
4. Cash on delivery

If you choose to pay by credit card, all the financial information (card number, expiry date, CVV) shall be forwarded to Banca Sella or other banking institution which offers online payment services, in encrypted form. This information will only be used by Seller to complete purchase process and to issue any refund in compliance with the returns and cancellation policy procedures.

If you choose to pay by PayPal, you should follow all instructions indicated in the PayPal website.

If you choose to pay by bank transfer, the bank transfer will be made by Customer to the bank whose details are given in the payment section of the website. Proof of payment is the date in which the amount transferred has been credited to the Seller’s account. The Seller reserves the right to accept a copy of transfer statement sent by e-mail to customercare@monnalisa.eu, as proof of payment. If the crediting is not completed within 10 days from the order confirmation, the system will proceed with the cancellation.

If you choose to pay cash on delivery, you will pay cash for the total due for the order made when you receive the package. If you fail to pay for the goods, the package will not be delivered to you. This payment, (cash on delivery) foresees an extra expense indicated in the website under the payments section.

Do you need any help?

CONTACT OUR CUSTOMER SERVICE AT:

by Whatsapp at:

+39 392 8818768

by phone at:

+39 0575 9850677

Mon–Fri 9.00–12.45 am and 1.45–4.00 pm

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