Free Shipping will be offered for orders over 300 €. Free returns!

Free Shipping will be offered for orders over 300 €. Free returns!

  1. SHIPMENT
    1. Generally, delivery is carried out within three (3) working days in Italy, within seven (7) working days outside Italy and within two (2) weeks (SDA-EMS courier) or four – five (4-5) working days (DHL) for Russia. Excepting unforeseen events and customs clearance times. In any event, the Seller is not responsible for the effective shipment times that differ from those indicated even if she/he will do whatever possible to meet them. In the event of products that are available “in the boutique”, shipment may be subject to a few days delay due to the handling of the goods from the distant warehouses.
    2. In the order confirmation the Customer expressly accepts the delivery terms foreseen here in derogation of what is indicated by art. 54 of the Consumer Code.
    3. MONNALISA will do all that is possible to guarantee the delivery by courier within the time foreseen in the order confirmation. MONNALISA may use DHL or UPS, eccept for Russia, where the customer may choose between DHL or SDA/EMS.
 
All expenses for customs and taxes due to country of destination are not included. 

Do you need any help?

CONTACT OUR CUSTOMER SERVICE AT:

by Whatsapp at:

+39 392 8818768

by phone at:

+39 0575 9850677

Mon–Fri 9.00–12.45 am and 1.45–4.00 pm

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